Perlindungan Hukum Terhadap Hak Pasien Peserta Asuransi Sosial BPJS Kesehatan

Abstract

Law No. 24 of 2011 stipulates that National Social Security will be organized by BPJS, which consists of BPJS Kesehatan and BPJS Ketenagakerjaan. Then, Article 47 of BPJS Kesehatan Regulation Number 1 of 2014 concerning the Implementation of Health Insurance, BPJS Kesehatan Participants are entitled to good, safe, and quality health services. The purpose of the study was to examine the fulfillment of the rights of BPJS participants in health services at the Brebes Regency Regional Hospital. The purpose of the study was to examine the fulfillment of the rights of BPJS participants in health services at the Brebes Regency Regional Hospital. The research method uses a type of field research, the research approach uses a socio-legal approach. Research data comes from primary data, research analysis using qualitative analysis. Based on the results of the research conducted by the author, it was obtained that the legal protection of patients participating in BPJS Kesehatan as service consumers at the Brebes Regency Hospital is good, this can be proven by: : (1) The fullness of the information needed by patients regarding their illness when given health services, (2) The implementation of security, safety and comfort guarantees when provided health services, and (3) Patients are treated equally and when given health services by doctors / health workers.